Rated 5 out of
5
by
AnnaRay from
Great Location
The hotel is in one of the quieter locations but in the best Location for walking to many sites. 911 memorial, One World Trade, Wall Street, Battery Park, etc., are all within a five minute walk. The hotel is located right off Broadway, which is a huge advantage. If you like to shop there is many great places in the area. The hotel staff was are great. The rooms are clean and very spacious. The breakfast staff were very pleasant and helpful. Wide variety of good food. Fresh ground Starbucks beans for every cup of joe. Wifi could be improved. We kept getting kicked off, but that would not prevent me from staying here again.
Date published: 2019-12-08
Rated 5 out of
5
by
SIMONCHIANG from
Fantastic hotel to stay
We have stayed for 7 days. It is close to subway station like Fulton station and WTC station, so we could get to time square or Central Park with 30-40 mins. There are good steakhouse, shake shack, pizza, Century 21, and south deck nearby. The most importantly, hotel staffs are nice and friendly. We did enjoy the stay.
Date published: 2019-12-07
Rated 3 out of
5
by
Merudu from
マンハッタンだと考えると妥当かな
もう少しメンテナンスに注力できれば良いホテルになると思う
Date published: 2019-12-06
Rated 5 out of
5
by
Monib34 from
Exceptional hotel
This is in the perfect location. Safe area and not too busy and loud. It is close to shopping and sightseeing, as well as close to subway terminals that can get you anywhere in the city as well as the burrows. The size of the room and the convenience of having a full kitchen in your room is a rarity in the city for this cost. Take advantage of the large free breakfast in the morning!
Date published: 2019-12-03
Rated 3 out of
5
by
Sharon from
Could be so good - just need to address the issues
I so wanted to be able to rate this good, but there are just too many issues. If sortedout it would be a definite good, edging to excellent .
Cleaning is hit and miss. When we arrived there was a pill from a previous guest on the bathroom floor and the bottom shelf of the fridge door has spilt stuff from a previous guest. We reported it the next morning and the response was good, but sadly we had to report it again the next morning. This time our room sparkled after the morning clean. Since then clean has been ok, but they don't do corners! The public restrooms are similarly hit and miss. The communal areas aren't cleaned regularly. We only had one maintenance issue and that was dealt with immediately.
There was one tissue left in our box when we're checked in, so we asked for a replacement. Luckily we did, because at 2 o'clock in the morning we ran out of toilet paper and there was no spare in the room.
The rooms are a good size by New York standards with the added bonus of a kitchenette,We asked for a kettle and this was provided. The shower has good pressure and nice hot water. The room has a safe and a hairdryer and provides basic toiletries. There is a large TV but no mirror in the bedroom.
There are 2 PCs in the lobby which are free to use, which is useful, with the facility to print boarding passes The biggest bonus is the included breakfast. There is a breakfast room, but it is much too small for all the guests, so people spill out into the lounge and the area gets very congested. There are 2 drinks dispensers and long queues form blocking access to the food and dining area. Drinks are good. The breakfast is self service and if you want the full selection you have be early. They stop refilling anything from 45 minutes before the end of breakfast depending on what it is.There is a laundry machine with several sets of washers and driers, which is a bonus as you can pack light and wash during your stay. The response if you need help with the machines is very quick and helpful. An excellent facility and supporting service.
There is also a fitness centre but we're were too busy to use it. We left our bags in the storage on or last day and this was very efficiently handled. There are so many really good things about this hotel that are let down by things they could easily address. The infrastructure is there for an excellent facility, they need to address the issues. We would definitely stay here again, if the price was right.
Date published: 2019-12-02
Rated 5 out of
5
by
MSimpson from
Always a great stay
This is our ideal location and hotel. It has everything anyone would need.
Date published: 2019-12-01
Rated 5 out of
5
by
Lisa from
Large rooms, great location!
I've stayed a number of times at the Residence Inn NY Downtown Manhattan. The location is great for visiting the World Trade Center and Financial District. Rooms are large (for NYC) and having 2 queen beds is a plus! Staff couldn't be nicer. And having a kitchenette is great. Overall the hotel is a great value for NYC.
Date published: 2019-11-25
Rated 5 out of
5
by
MarriottHopper from
I Choose Marriott
The Marriott Residence Inn the my go-to hotel in any city, because it is has a culture of trustworthiness and is modern, well-run, and offers everything I need in the suite to feel comfortable and get my work done. The beds are beyond comfortable and the bedding, along with the bathroom, kitchenette and rest of the room and hotel, are extremely clean. The Marriott cares about its guests by hiring polite and accommodating staff, and offering room service, a gym, laundromat, and no-cost breakfasts and mixers for use by its residents.
Date published: 2019-11-25
